Stellar
Medical Documentation Software
View More
Intelligent queue allocation for faster customer handling.
Real-time tracking and monitoring of service counters.
Digital ticketing and mobile-based queuing options.
Integration with display systems for better customer communication.
Role-based access control and centralized dashboard.
In-depth analytics to track peak hours and service efficiency.
Multi-branch management for large-scale organizations.
Enhanced customer satisfaction through reduced waiting times.
Quematic is a powerful Queue Management Software built to optimize customer flow, reduce waiting times, and enhance service delivery. From healthcare facilities and banks to government offices and retail environments, Quematic simplifies how you manage queues, ensuring an organized, data-driven service experience.
With digital ticketing, real-time queue tracking, and centralized control, it helps you manage customer interactions efficiently while improving satisfaction and operational performance.
Efficiently handles multiple queues across departments, ensuring smooth customer flow and reduced waiting times.
Provides a unified view of all active queues and counters, helping supervisors monitor performance in real time.
Flexible token generation with support for kiosks, displays, and mobile check-ins to enhance user convenience.
Generates detailed performance insights to help organizations optimize service delivery and resource allocation.
Quematic can be seamlessly integrated with Shade EMR, enabling hospitals and clinics to synchronize patient flow with clinical operations. From registration to consultation, every step is intelligently managed, reducing bottlenecks and improving patient experience. This integration ensures that medical staff receive real-time updates about patient queues, enhancing coordination and operational efficiency.
This module allows visitors or patients to register quickly through kiosks, reception systems, or online portals. Once registered, the system automatically generates and assigns a token number. The process ensures organized queuing, reduces waiting time, and improves transparency.
Supports multiple service categories and departments.
Real-time updates on queue status and estimated waiting times.
Multilingual support for user interfaces and announcements.
Designed to streamline communication between service counters and waiting customers, this module uses visual and audio alerts to call the next token. Display boards show real-time queue progress, counter numbers, and notifications for clear guidance.
Customizable screen layouts for different environments.
Supports both audio prompts and digital signage.
Compatible with LED, LCD, and smart display devices.
Quematic can be integrated with Shade EMR, allowing healthcare providers to synchronize queue information with patient records and appointment schedules. This creates a connected experience across the care pathway — from registration to consultation.
Automatic synchronization of patient tokens and appointments.
Reduced manual input and data duplication.
Improved coordination between front desk and clinical staff.
Quematic offers a unified control panel for managing multiple service counters, departments, or branches from one interface. Administrators can configure queue rules, monitor live activity, and manage user permissions easily — all within a secure and scalable system designed for high-traffic environments like hospitals, banks, and government offices.
Health Systems that undertake the journey to implement an Electronic Health Record are not only making a significant financial investment, they are also investing in the future and quality of patient care for their community. Well-tuned hospital management workflow involves lots of important decisions that should be made in the most efficient and quick way. Now a days it is hard to implement it without the distinct hospital management system (HMS/CIS)
SHADE is an integrated application that handles different directions of healthcare workflows. It manages the smooth healthcare performance along with administrative, medical, dental, legal, and financial & inventory control. That is a cornerstone for the successful operation of the healthcare facility. Our experienced and reliable consultants have supported all phases of several complex electronic health records implementations.
